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IT Services and Support for Government Agencies

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Does Your Government Agency Need Managed IT Services?

AI Tech Support is your collaborative partner in strategic information technology across White Plains. Whether you are a local Township Municipality, School, or a State Office- we can help ease the frustration in day to day technology use, or consult in expert level, specialized technical services.

We also help non-profit organizations when some of the larger tech support firms can’t work with strict budgeting. Our Business model allows us to provide a full-service IT solution, or a solution with a mixed combination of support components to provide a more budget friendly result while still maintaining the most important areas of a professional solution.

Many of the common issues we see are security related concerns, user-questions, application-related issues and sometimes printing issues. Why not have an expert review the specific troubles you are having at your office. We would be happy to schedule a no-obligation review with you.

AI Tech Support can provide the following IT Support for Government Agencies in White Plains:

A fully Managed, or co-managed IT solution with your organization’s specific technology needs in mind.

  • Managed IT Security solutions, including firewall with content filtration and security for all network devices.
  • Help Desk with an unlimited phone and remote support
  • Virtualization services that offer reduced overhead, improved security and remote access capability.
  • Data continuity services, including backup and disaster recovery (cloud, onsite or hybrid) as requested.
  • and much more!

AI Tech Support provides solutions for all of your unique IT needs, allowing you to focus on your goals with peace of mind knowing that everything is accounted for.

A woman holding a tablet

AI Tech Support Offers Discounted Support Rates for:

  • Government Offices
  • Schools and Educational Facilities
  • Local Municipalities and Township offices
  • Religious Institutions (regardless of religion type)
  • Non-Profit Agencies
  • Community-lead Organizations
  • Veteran Owned Businesses
  • Minority Owned Businesses

AI Tech Support provides solutions for all of your unique IT needs, allowing you to focus on your goals with peace of mind knowing that everything is accounted for.

Government and public-sector illustration

DUNS: 054097914

CAGE: 7Q1H9

NAICS CODES SELECTED: 518210, 541511, 541513, 541512, 541519

Looking For Fast Support?

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Are you ready totake your IT support to the next level?

How it Works

Describe the services you would like to discuss.

Prepare your enquiry, then review and send it in your email app. This website does not send the message automatically.

  1. Choose a Service

    Pick a suitable service model, that works best for your IT needs

  2. Let’s Communicate

    Let’s discuss your business, and how you use technology

  3. Start with the Best IT Experience

    Optimize your IT, and experience seamless business operations

Email:rich@itsupportservices.io

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Frequently Asked Questions

What Size Business is AI Tech Support?

AI Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. AI Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.

When evaluated independently, AI Tech Support is a smaller operation, but when evaluated from a capability point of view, AI Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

How does AI Tech Support Compare to Local IT Service Providers?

Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate. AI Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

What are the Technical Capabilities of the Tech Team?

Our services cover small business and enterprise IT, cybersecurity, cloud and infrastructure. Describe your systems and the skills your project needs so we can discuss the right scope of support.

What is the Minimum Client Size for Tech Support Services from AI Tech Support?

The right service model depends on your systems, internal resources and business needs. Tell us about your organization and the outcome you want, so we can discuss whether project support or ongoing managed services fit best.

Does AI Tech Support Require a Monthly Fee?

We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.

Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.

Feeling lost in the jargon?

Learn About Key Terms in Our Glossary

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

  • Access Control Policy
  • Access Management
  • Business Continuity
  • Business Functions
  • Data Privacy
  • Data Protection
  • Data Safety
  • Defined Set
  • Large Organization
  • Maintenance
  • Maintenance Plan
  • Maintenance Servers
  • Manage Technology Projects
  • Managed It Service
  • Managed It Service Providers
  • Managed It Services
  • Service Providers
  • Small Customers
  • SMB Clients
  • Software Companies
  • Business Functions
  • Business Model
  • Business Needs
  • Business Responsibility
  • Demand
  • Desk Services
  • Disaster Recovery
  • Distribution Companies
  • Managed Platform
  • Managed Security Services
  • Managed Service
  • Managed Service Model
  • Network Support
  • On Premises
  • Organizations
  • Outsourced Management
  • Service Level Agreement (SLA)
  • Service Model
  • Service Offerings
  • Service Provider
  • Business Support
  • Channel Partners
  • Client Faceted
  • Client Requirements
  • Enterprise Company
  • Focus On Your Business
  • Hidden Costs
  • Hybrid Cloud
  • Managed Service Provider
  • Managed Services
  • Managed Services Model
  • Managed Services Provider
  • Pay The Ransom
  • Penetration Testing
  • Proactive Approach
  • Proactive IT Services
  • Software Requirements
  • Software Services
  • Support Clients
  • Support Model
  • Cloud Environment
  • Cloud Providers
  • Cloud Servers
  • Computer Systems
  • In House
  • In House Teams
  • Information Technology
  • Infrastructure
  • Managed Services Providers
  • Management Services
  • Mobile Device Management
  • Network Monitoring
  • Proactive Support Model
  • Professional Organization
  • Reactive Service Model
  • Remote Monitoring
  • Support On Demand
  • Support Organizations
  • Support Services
  • Tech Company Near Me
  • Customer Expectations
  • Customer Retention
  • Cyber Security
  • Cybersecurity Services
  • Infrastructure Costs
  • Infrastructure Management
  • Internal Management
  • Large Customers
  • MSP Business
  • Multiple Technologies
  • Network Infrastructure
  • Network Monitoring
  • Remote Network
  • Management
  • Remote Support
  • Security Services
  • Sensitive Data
  • Technical Expertise
  • Technical Services
  • Technical Support
  • Technology Support Costs
  • Vendor Responsibility