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PCI-DSS Compliance Assessment
Audit Services

AI Tech Support Provides a PCI-DSS Compliance Assessment Audit in Westchester County

At AI Tech Support, we provide PCI audits and compliance consulting services, including ensuring that organizations meet the criteria for the PCI-DSS (Payment Card Industry Data Security Standard).

Maintaining PCI compliance is an annual obligation for businesses to accept and process credit and debit card payments. Most credit card companies mandate that a service provider be PCI-DSS compliant in order to protect cardholder data and confirm that secure systems are in place to reduce the likelihood of a data breach.

When businesses regularly test security systems and conduct security awareness training for employees, they can maintain PCI-DSS compliance with minimum effort. Data security becomes, not just a goal, but a standard practice. Let our qualified security assessors help you achieve and maintain PCI compliance today!

If your business handles sensitive cardholder data, PCI compliance services from AI Tech Support may be just what your company needs to validate compliance with the PCI data security standards. Our PCI compliance consulting includes a qualified security assessor verifying the following requirements are being met:

  • Installation and maintenance of a firewall configuration to protect cardholder data
  • Avoidance of vendor default passwords for security infrastructure components
  • Protection of stored cardholder data
  • Maintain encryption of data for credit card transactions
  • Usage and regular updating of anti virus software or programs
  • Developing and maintaining secure systems and applications
  • Restrict access to cardholder data by business agents on a need to know basis
  • Assigning unique IDs to each person with computer access
  • Restrict physical access to cardholder data
  • Tracking and event log monitoring of all access to network resources and cardholder sensitive data
  • Regular testing of network security systems and processes
  • Maintaining a policy that addresses information security for all personnel

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With PCI Compliance Audit Services, Your Business will Gain the Following

  • A PCI-DSS partner familiar with risk assessment and the know-how to test networks, track processes, and implement security controls
  • Evaluations of current security standards and a path toward a more secure network
  • Employee instruction on good cyber hygiene practices to avoid security breaches
  • Assistance with completing PCI compliance checklists and a full report on PCI audit findings
  • Peace of mind that your business is meeting mandated regulations

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PCI-DSS Audit Services Tailored to YOUR Business

While many technical service providers may try to sell you more than what you need, we don’t. We can work within your guidelines to effectively meet your business requirements and supply only the services you want or need. When we assess and identify vulnerabilities that face your business, we never take a one-size-fits-all approach. Trust that our PCI compliance consulting services will complement your existing vulnerability management program.

PCI-DSS Audit Services from AI Tech Support with Other Managed Services will Resolve the Following Business Challenges

  • Maintain secure systems: When it comes to sensitive information like credit card data, a business is obligated to maintain the most secure systems possible. When we perform PCI audits along with network and server support services, such as network segmentation, we can help maintain a secure business environment.
  • PCI-DSS gap analysis: Knowing where you are at and where you need to be are the first steps toward improvement. A gap analysis will answer these questions as our PCI experts assist you in filling out self assessment questionnaires on current business practices.
  • Reduce compromised card data: The standards set by the PCI Security Standards Council are in line with industry best practices for limiting any security breach of cardholder data. Meeting and exceeding these standards is our top priority for your business.
  • Maintain a stellar business reputation: Rigorous testing procedures and implementing risk management fundamentals will help your organization build and keep the reputation it needs to succeed.

Small Businesses Have These Key Issues with Some PCI Audit Service Providers

Over the years of providing consulting on PCI-DSS requirements for different clients, we've heard several complaints about some providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of lone freelancers or two-person tech support companies. Companies with that type of structure can’t deliver and scale to meet the needs of a growing business or the changing cybersecurity scene.

Two of the most common issues are pricing and reliability:

  • Pricing: Many clients have complained about pesky hourly fees - the computer consultant who will try to spend that extra 15-30 minutes onsite just to charge an extra fee or the freelance contractor who tries to sell services and products you don't need or want. While some independent contractors may charge reasonable hourly rates in some cases, when they rely on service hours to make a living their goal will be to bill as many as possible.
  • Reliability: It can be important to find a service provider that you can rely on and can build a relationship with over time. Your service provider may need to perform additional services later. The lower price services can prove to be less-than-reliable for long term needs, which isn't acceptable when your sensitive data is threatened by poor cyber hygiene practices that are easily addressed.

Two of the most common issues are pricing, and reliability:

  • Reliability

    It can be important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs. Race is Different.

  • Pricing

    Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many as possible.

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

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Is AI Tech Support The Best Company to Provide PCI-DSS Audit Services and Consulting?

With so many tech services and managed IT service providers in the market offering PCI-DSS compliance, it’s hard to say that we are “The Best PCI Audit Service Provider” for your company’s needs. That being said, we always strive to be a competitive, top-tier service provider by offering a unique total value proposition across the board and because of this, many businesses rely on our services.

Additionally, we are a local branch, associated with a larger, trusted, and nationally recognized IT service and cybersecurity service provider. Our PCI-DSS audit services follow industry-specific guidelines and we will meet mandated compliance regulations as needed. All aspects unique to your business are considered as we review such areas as physical access, policies on how to restrict access to cardholder data, and other security parameters. Our partnerships with leading tech companies ensure our ability to address all your cybersecurity needs.

When you evaluate cost, response time, reliability, knowledge across the board, efficiency and effectiveness, you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to medium-sized business may rely on a partner for PCI-DSS audit services.

If you’re ready for a Managed Service, partner with our Tech Team:

Are you ready to take your IT support to the next level?

Contact us today. Tell us more about your business, and what you’re looking for. We would appreciate the opportunity to learn more about your business. Based on your details- we can explain to you how our Managed IT Services can benefit your business.

Feel free to reach out by filling out the contact form. We’ll be able to supply you with pricing in a timely fashion.

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Frequently Asked Questions

Do All Managed IT Service Companies Offer Compliance Services?

In short, no, not all managed IT service providers offer compliance services. Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity, larger managed service companies have in-house capabilities to provide consulting and evaluation of compliance to mandated standards and programs.

Why Should an Enterprise Level Business or Large Organization Trust AI Tech Support to Perform IT Services?

We are enterprise grade. AI Tech Support is essentially an enterprise level business. We run and operate in the same fashion as any other enterprise level business. We have internal employees, processes, standard operating procedures and client satisfaction requirements.

Manpower equals specialized services. You can trust AI Tech Support with your enterprise level IT support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.

We have an established business model. Our business model is unique. We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

What Size Business is AI Tech Support?

AI Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. AI Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.

When evaluated independently, AI Tech Support is a smaller operation, but when evaluated from a capability point of view, AI Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services

How Does AI Tech Support Compare to Local IT Service Providers?

Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate. AI Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

What is the Technical Capability for the Tech Team?

Our services cover small business and enterprise IT, cybersecurity, cloud and infrastructure. Describe your systems and the skills your project needs so we can discuss the right scope of support.

What is the Minimum Client Size for Tech Support Services from AI Tech Support?

The right service model depends on your systems, internal resources and business needs. Tell us about your organization and the outcome you want, so we can discuss whether project support or ongoing managed services fit best.

Does AI Tech Support Require a Monthly Fee?

We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.

Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.

Feeling lost in the jargon?

Learn About Key Terms in Our Glossary

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

  • Access Control Policy
  • Access Management
  • Business Continuity
  • Business Functions
  • Data Privacy
  • Data Protection
  • Data Safety
  • Defined Set
  • Large Organization
  • Maintenance
  • Maintenance Plan
  • Maintenance Servers
  • Manage Technology Projects
  • Managed It Service
  • Managed It Service Providers
  • Managed It Services
  • Service Providers
  • Small Customers
  • SMB Clients
  • Software Companies
  • Business Functions
  • Business Model
  • Business Needs
  • Business Responsibility
  • Demand
  • Desk Services
  • Disaster Recovery
  • Distribution Companies
  • Managed Platform
  • Managed Security Services
  • Managed Service
  • Managed Service Model
  • Network Support
  • On Premises
  • Organizations
  • Outsourced Management
  • Service Level Agreement (SLA)
  • Service Model
  • Service Offerings
  • Service Provider
  • Business Support
  • Channel Partners
  • Client Faceted
  • Client Requirements
  • Enterprise Company
  • Focus On Your Business
  • Hidden Costs
  • Hybrid Cloud
  • Managed Service Provider
  • Managed Services
  • Managed Services Model
  • Managed Services Provider
  • Pay The Ransom
  • Penetration Testing
  • Proactive Approach
  • Proactive IT Services
  • Software Requirements
  • Software Services
  • Support Clients
  • Support Model
  • Cloud Environment
  • Cloud Providers
  • Cloud Servers
  • Computer Systems
  • In House
  • In House Teams
  • Information Technology
  • Infrastructure
  • Managed Services Providers
  • Management Services
  • Mobile Device Management
  • Network Monitoring
  • Proactive Support Model
  • Professional Organization
  • Reactive Service Model
  • Remote Monitoring
  • Support On Demand
  • Support Organizations
  • Support Services
  • Tech Company Near Me
  • Customer Expectations
  • Customer Retention
  • Cyber Security
  • Cybersecurity Services
  • Infrastructure Costs
  • Infrastructure Management
  • Internal Management
  • Large Customers
  • MSP Business
  • Multiple Technologies
  • Network Infrastructure
  • Network Monitoring
  • Remote Network
  • Management
  • Remote Support
  • Security Services
  • Sensitive Data
  • Technical Expertise
  • Technical Services
  • Technical Support
  • Technology Support Costs
  • Vendor Responsibility